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Shipping, Return & Refund Policy

Thank you for choosing WondeRides! We strive to provide you with a fun and hassle-free experience. This policy outlines the guidelines for shipping, returns, and refunds for inflatable bouncy castles, trampolines, and other outdoor inflatable games purchased on our website, https://www.wonderrides.in/.

Shipping:

  • We offer pan-India delivery for all our inflatable products.

  • Shipping costs are calculated based on the product size, weight, and your delivery location. You will see the exact shipping cost before finalizing your order.

  • Processing time for orders is typically 1-2 business days.

  • Once your order is shipped, you will receive a notification with tracking information to follow your shipment.

Returns & Refunds:

  • We accept returns for unused and undamaged products within 14 days of delivery.

  • To initiate a return, please contact our customer support team by phone at 8475834377 or email us at rideswonder@gmail.com. We will provide you with a return authorization number (RAN) and instructions for returning the product.

  • Customers are responsible for the return shipping costs.

  • Products must be returned in their original packaging, with all manuals and accessories included.

  • Once we receive the returned item at our warehouse located at RZ E 22, Nihal Vihar, Nangloi Jat, New Delhi - 110041 and verify its original condition, a refund will be processed within 7 business days.

  • Refunds will be issued to the original payment method used for the purchase.

Non-Returnable Items:

  • We cannot accept returns for used, damaged, or altered products.

  • Custom-made inflatable products are not eligible for return.

Warranty:

  • All our inflatable products come with a limited manufacturer's warranty against defects in materials and workmanship.

  • The warranty period varies depending on the specific product. Please refer to the product description for warranty details.

  • Warranty claims must be submitted with proof of purchase.

Contact Us:

If you have any questions regarding our shipping, return, refund, or warranty policy, please don't hesitate to contact us:

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